A 12-week cohort program designed to help coffee shop owners and managers level up their business — from launch to growth. Built for working professionals, by tenured experts.
You’re already an expert in coffee.
But are you an expert at running a business?
We built a program to close the gap between the two—which is often where things get hard. Without a formal training pathway, most owners learn on the job.
Built for independent coffee retailers.
Whether you’re launching your first shop or growing an existing operation, this program focuses on business essentials, while accounting for the nuance of running a coffee business
First cohort starts in July.
Registration is scheduled to open in June, and those who sign up for updates will get first access to the first cohort. Places are limited, so registering interest is recommended.
Four business themes. One complete education.
The curriculum is developed and introduced by US-based coffee professionals with lived experience as managers, operators, and owners—subject matter experts who've built and run real businesses. Content reflects US market context, business practices, and regulatory environments.
Management & Leadership
Hiring, onboarding & team dynamics
Coaching, mentoring & performance reviews
Ethical & values-centered leadership
Conflict resolution frameworks
Positive work culture & psychological safety
Business Strategy & Entrepreneurial Thinking
Business strategy
Market analysis
Competitive positioning
Investment and financing for scaleBusiness plan development
Operations & Customer Service
Hospitality and guest satisfaction
Inventory management and quality assurance
Analyzing and improving the customer experience
Operational decision-making
Finance & Accounting
P&L fundamentals & analysis
Budgeting & goal management
Cash flow for small businesses
Financial ratios & performance strategies
Additional Information
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Registration for the first cohort of the program is scheduled to open in June, with sessions commencing in July. Following the launch, new cohorts will be starting every three weeks until the end of the year
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For now, the program is available in English. This course is taught by industry experts based in the United States, so while the fundamentals we cover can be applied from anywhere, some specific examples and references will draw from the US market.
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We’ll have specifics to share soon, but we’re working with subject matter experts from across the US to build a program that really dials in the details of running a successful retail or roasting business within this market.
They’ll be the voices and leaders for the self-paced learning, while your live sessions will be lead by a discussion leader.
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No, this course does not have an exam component however there will be assignments to complete on your own time throughout. Those who complete the program will receive a certificate of participation and a badge on their SCA account.
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The cost for the course is $2,350 per learner. There are no academic or industry experience prerequisites.
Your enrollment fee includes:
12-week cohort program with online platform access
Live webinar & discussion group sessions
Certificate of completion
One Small Business SCA Company Membership ($420 value)
One World of Coffee USA 2026 attendee badge